Privacy policy

Privacy Policy This Privacy Policy describes how missjayesalon.com.au (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site, including participation in our SMS marketing program.

Contact

If you have additional questions, require more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@missjayesalon.com.au or by mail using the details below:

Miss Jaye Salon
194 Chapel Street, Prahran VIC 3181, Australia

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or subscribe to our marketing services, including SMS notifications.

We refer to any information about an identifiable individual (including the information below) as "Personal Information."

Device Information

  • Purpose of collection: To load the Site accurately for you and perform analytics to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify and Fresha.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and interactions with the Site.

Order Information

  • Purpose of collection: To process purchases, payments, shipping, order confirmations, and customer support.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify and Fresha.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, Afterpay), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you via Fresha, Google, Shopify, Instagram, and Facebook.
  • Disclosure for a business purpose: Shared with Fresha, Google, Shopify, Instagram, and Facebook.
  • Personal Information collected: Contact details and any information you provide when reaching out for support.

SMS Marketing & Communication

If you opt-in to receive SMS notifications from Miss Jaye Salon, we collect and use your phone number to send messages regarding your appointments, promotions, order updates, and other relevant communications.

  • Purpose of collection: To provide SMS marketing updates, appointment reminders, cart recovery messages, and exclusive offers.
  • Source of collection: Collected when you voluntarily opt-in to receive SMS messages via our website or checkout process.
  • Disclosure for a business purpose: SMS opt-in data and consent will not be shared with third parties.
  • Personal Information collected: Phone number and interactions with SMS messages.

Abandoned Cart SMS

Our Site uses cookies to track items placed in your cart, including abandoned items. This allows us to determine when to send a reminder via SMS if you have opted into our text message program.

"Miss Jaye Salon's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS."

Third-Party Data Sharing

We do not sell or share SMS opt-in data with third parties. While we may share other Personal Information with trusted partners for business operations, SMS subscription data remains confidential.

"The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties."

Mobile Terms of Service

Miss Jaye Salon
Last updated: February 19, 2025

The Miss Jaye Salon mobile message service (the "Service") is operated by Miss Jaye Salon (“Miss Jaye Salon”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Miss Jaye Salon’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Miss Jaye Salon through your wireless provider to the mobile number you provided. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that participation is voluntary and not a condition of purchase. Standard message and data rates may apply. Message frequency varies.

You may opt-out of the Service at any time by texting STOP to MissJaye or clicking the unsubscribe link (where available). For support, text HELP to MissJaye or email info@missjayesalon.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. The wireless carriers supported by the Service are not liable for delayed or undelivered messages.

To the extent permitted by applicable law, we are not liable for failed, delayed, or misdirected delivery of any information sent through the Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Changes

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page.

Complaints

If you have concerns about how we handle your data, you may contact us directly or lodge a complaint with the relevant data protection authority.

Last updated: February 2025